Now serving for 29 years, Tim is responsible for guiding The Millennium Group as the national leader in Office Service’s Facilities Management. Tim’s extensive office services experience has pioneered TMG from a local provider to the largest privately held Office Service Outsourcing company in North America. Tim leads TMG into the technology forefront by formalizing Alliance partnerships with automated receiving software, integrated peer-to-peer locker systems, implement security CBRNE processing, and the integration of Office Services into the real estate integrated platform (IFM). Tim has assisted corporations streamline workflow operations, introduce supply chain programs, integrate paperless technology, and introduce cloud usage solutions for corporate business services.
A graduate of York College of Pennsylvania and a retired Officer of the U.S. Army Reserve-National Guard, Tim has presented at national seminars/trade shows on leadership, industry benchmarking, security assessments jointly with the USPS Postal Inspection Service & FBI, as well as guest speaking at national seminars to include MailCom, National Postal Forum, IFMA Worldwide Workplace, NY/NY Postal Customer Councils, National Association of Purchasing Managers, National Association of Educators & Buyers, and the Florida Postal Customer Council. Tim has been featured in MAIL: The Journal of Communication Distribution numerous times for leadership, security as it relates to bio/chemical preparedness, and future trends in outsourcing.
Tim has served on numerous boards to include the NJ Mail Systems Management Association, NJ Postal Customer Council, 28th Infantry Division Officer’s Council, Boys & Girls Club, and the YMCA. Tim is also a member of the National Guard Aassociation, Marine Memorial Foundation, and the American Legion. He has been decorated with numerous military awards to include the 28th Infantry Division Officer of the Year, Army Achievement Medal, Army Commendation Medal, Army Meritorious Unit Citation Ribbon, Army Service Ribbon, and Meritorious Service Medal. Recently, Tim accepted an Advisory Board position with Smiota Inc., a global advanced delivery locker system & software delivery application.
Frank W. Farnacci Executive Vice President
Frank is a graduate of the State University of New York education system and began his career 26 years ago as TMG’s first Business Development Associate. Since that time, he has honed his skills and understanding of the industry affording him promotions to his current role. Frank has, and continues to establish channel partner markets to expand firm revenues; and propagates supplier partnerships to fully support client requirements. He has extensive experience in the mail services and document distribution facilities management industry. His office services industry experience spans the entire lifecycle of a facilities management engagement, program development, justification and demonstrated return on investment to daily services execution compliance and quality monitoring through exiting strategies and competitive displacement. His focused expertise lies in outsourcing program development including staffing, automated processing systems, quality control and program compliance.
Currently leading The Millennium Group’s national Business Development and Marketing efforts, he has successfully engineered the opening of new markets throughout the country. He works closely with Operations leadership to ensure service delivery and execution. Frank has been published in office services industry trade journals including MAIL: The Journal of Communication Distribution, MailStream and newsletters for the NY and NJ Mail Systems Management Association and the NY Chapter of the Association of Legal Administrators. Frank has spoken at trade events including the National Postal Forum, The National Association of Educational Buyers, the Postal Customer Council of NY, the Institute for Supply Management, NY and NJ Chapter meetings of the Mail Systems Management Association (MSMA) and the National Association of College Auxiliary Services (NACAS).
Chris Trainor Chief Financial Officer
Christopher Trainor is Chief Financial Officer of The Millennium Group and a member of the Board of Directors. A native of New York City, Chris graduated from St Joseph’s College and went on to receive his Master’s Degree from CUNY. After serving seven years as the Corporate Controller, Chris went on to become the Chief Financial Officer in 2007.
Chris is responsible for all of TMG’s Financial Functions and future Financial Strategies. As CFO, he directs all accounting, finance, tax and information technology activities. In 2004 Chris engineered the corporate spin out of The Millennium Group and TMG Mail Solutions, paving the way for TMG to become a leader in the Office Services industry. More recently Chris, in close partnership with the rest of TMG’s executive council, closed a series of acquisitions expanding TMG’s service line to Document Management, Digital Print, and Logistics Services.
Dermot Murphy Jr. Chief of Staff
A veteran of The Millennium Group’s Corporate Operations Management team, and holding an Executive Mail Center Manager (EMCM) certification from the US Postal Service, Dermot is another internally developed member of TMG’s Senior Leadership Team. His most recent roles included Operations Manager and Director of Quality where he led TMG’s launch of its Virtual Learning Center – an industry leading automated enterprise training portal. In 2017 Dermot was named Chief of Staff to bring together all operational, sales and administrative areas of the firm to foster greater collaboration and efficient management thereof.
Dermot has over twenty years of distribution services and office services management experience. Prior to joining in 1996, Dermot worked in The Millennium Group founding organization - New Jersey Sorting Company – facilitating and managing direct mail and fulfillment needs for major corporations and financial mailers in the New York City Metropolitan area. He started with The Millennium Group in Business Development and then migrated to Operations as the firm quickly grew. Dermot has led operations for The Millennium Group during its national expansion in markets including Florida, Texas, North Carolina, Virginia, Delaware and Pennsylvania. His strengths include enterprise services, multiple site operations, production print, shipping/receiving, legal document and operations management, automation, warehousing, mail screening, security protocols, records management and direct mail.
Merrick Colson Senior Managing Director Strategic Accounts
A Summa Cum Laude graduate from the Metropolitan State College of Denver, Merrick is a Certified Lean Six Sigma Green Belt (ICGB), and a Certified Mail and Distribution Systems Manager (CMDSM). A thirteen-year veteran of The Millennium Group, Merrick brings an unsurpassed level of expertise to office services management including responsibilities for the total document life cycle. In his 26 years of experience in outsourced facilities management and consulting, Merrick has held various progressive senior management positions. He has served on the executive board of the local PCC and as the National Vice President of Chapter Operations with the Mail Systems Management Association (MSMA). Merrick is a frequent speaker at industry trade shows, MSMA meetings and PCC functions.
He is a continuing contributor and has been profiled in MAIL: The Journal of Communication Distribution and Mailing Systems Technology magazine.
Prior to his current position, Merrick was Director of Operations for The Millennium Group’s Western Region. During his tenure, The Millennium Group established its position as an industry leader in the western marketplace. He has led operations in The Millennium Group’s new markets during its national expansion that include top Fortune 100 companies in Arizona, California, Colorado, Illinois, Oregon, Utah, Minnesota, Missouri, Texas, and Washington. He currently leads the operational service delivery, execution, expansion, strategic direction, and all customer-facing functions within its growing portfolio of clientele in North America.
Brian Guerriere Director Eastern Region Operations
Brian is a 33-year seasoned veteran of the outsourcing industry and is in his 8th year at The Millennium Group. After attending St. John’s University, he began his career with Xerox where he spent 14+ years working his way up through the organization in New York and became the Operations Manager in Cleveland Ohio. During his tenure at Xerox, he participated in extensive leadership, quality and equipment training. He returned to New York with a small independent company until he was asked to start up the operation for what is now Ikon Management Services. While at Ikon, he not only established the foundation for operations but he also played a key role in attaining the early clientele which solidified the business in New York and New Jersey. After several successful years, he moved up and on to Archer/Oce Business Services where he stayed for 11+ years as Operations Manager and Assistant Director of Operations. During his tenure at Archer he was recognized for the development and implementation of standard operating procedures, best practices, and employee recognition programs, including a President’s Club for operations management for which he was a multi-year recipient.
Brian is currently the Director of Operations for the Northeast Region where he oversees TMG’s presence in the Eastern United States. Since becoming part of the TMG team, Brian has spearheaded numerous initiatives including the creation and implementation of a Site Manager’s training and Orientation Program. He continues to work with his team to emphasize employee development, succession planning, and superior customer service.
Danielle Torres Manager Human Resources
Danielle Torres is an accomplished HR professional who began her career with The Millennium Group (TMG) and its affiliates in 2012. Throughout her tenure, Danielle supported TMG’s operations team in a true generalist capacity providing guidance in employee relations, performance management, talent acquisition, onboarding, benefit administration, compliance, and more. One of Danielle’s most notable accomplishments with TMG includes the development of our HR & Benefit website, www.TMGHumanResources.com, a resource that gives associates convenient 24/7 access to HR and Insurance related information.
Danielle is known for her results-driven and detail-oriented performance, with demonstrated strength in leadership and effective communication. Currently, she focuses on implementing Human Resource Management and Talent Acquisition Strategies that enable TMG to attract, develop, and retain a high performing and motivated workforce. Danielle holds a BA in Psychology from Monmouth University and is certified in Human Resources Management through Pace University. She is also a member of the Society of Human Resources Management (SHRM) and is a SHRM-Certified Professional (SHRM-CP).
Staci Gronefeld Client Services Manager
Staci Gronefeld joined The Millennium Group in 2012 and is currently a Client Services Manager directly supporting new engagement transitions and TMG’s Operations leadership with Compliance and Quality documentation. She is a certified Facility Management Professional who in her prior role, managed 13 facilities within a client footprint executing Mailroom Services, Fileroom Services, Facilities and Meeting Services. With 20 years of Operations and Client Services Management, Staci’s expertise extends to all facets of office services management, to include mail operations, shipping and receiving, reprographics, procurement, facilities, records and imaging. Staci has a Bachelor of Administration in Human Resources from Lindenwood University in Missouri, and is currently working to achieve her Mailpiece Design Consultant (MDC) credentials and designation.
Staci began her operational career in the pharmaceutical return industry where she managed Field Service Operations that led to a position as the Director of Sales and Services. This position was responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers. She then left the pharmaceutical return industry to pursue an opportunity as Director of Operations and Client Services for a telecommunications startup company. This position allowed Staci to expand on partnering the operational departments successfully, along with the client to produce a top performing work environment.
Carlos Vera Compliance Manager
Carlos J. Vera serves as the Compliance Manager for The Millennium Group (TMG) and is responsible for proactively identifying, evaluating, mitigating and reporting on compliance, regulatory and reputational risks across TMG. He joined TMG in June, 2016 and leads the internal processes for ensuring TMG’s compliance with laws, regulations, company policies and contracts, as well as implementing and policing internal controls, cost reduction, risk assessment and financial analysis of vendor relationships. Carlos brings his expertise of managing payroll for over 2,000 employees nationwide. He provides knowledge in project implementations, time management with a background in technology.
With over seventeen (17) years of experience in The Millennium Group of Delaware and its companies, Carlos brings extensive experience and knowledge of the mail, print and office services outsourcing industry. In 1999, he started his career at TMG’s affiliate company, Direct Mail Depot, as a Mail & Fulfillment Clerk, then transitioned to another affiliate company called DTS Direct Mail and Fulfillment Services, in Miami, FL. He progressed as a Plant Supervisor, then Plant Manager and ended his ten-year career with DTS as Director of Operations in 2009. Carlos shined in his role due to his performance, work ethic and innovative thinking along with his valuable knowledge and work experience. Carlos earned a degree in Business Administration from Broward College with certifications in computer science and thorough knowledge of GAP.
Chris Day Associate Director, Operations
Chris is an 11-year veteran of TMG, after retiring from the United States Army with 20 years of honorable service. Chris serves as the Associate Director of Operations for The Millennium Group managing several TMG Operations Managers and National Account Managers in the Eastern region.
He holds an Executive Mail Center Manager (EMCM) certification from the U.S. Postal Service. Chris brings tremendous, proven leadership skills to The Millennium Group along with a great amount of knowledge in Military Postal administration, security and operations. He serves as the company’s Field Security Officer and holds a secret clearance with the Department of Defense.
Chris brings the experience of diversified operations that encompass mail, reprographics, distributed print, shipping, receiving and reception services to his clients. He is currently a member of the Greater New York Postal Customer Council (PCC) and the Mail Systems Management Association (MSMA).
Cynthia Flaherty-Lukesh Manager of Accounting
Cynthia brings over 25 years of experience to The Millennium Group with expertise spanning from Accounting, Human Resources and Property Management. Prior to joining The Millennium Group, Cynthia worked at Metz Connect for 16 years providing cost effective and efficiency-enhanced solutions to the areas of finance, health insurance, 401K administration, employee benefits, recruiting, leases and facility management.
Cynthia’s initial role included responsibilities in Accounts Payable, Lease Management, Invoicing and Contract Management.