Insurance Industry Solutions

The Millennium Group is a powerful and experienced resource for the Insurance industry.
With numerous clients, we successfully reduce operating costs and enhance business support services. 


For one global leader in the Insurance industry with multiple locations (U.S. and Canada), The Millennium Group supports:

  • Integrated Facility Services

  • Set-Up New Hire Workstations

  • Moves, Adds, Changes

  • Ergonomic Requests

  • Conference Room Scheduling

  • Room Set-Up / Tear Down / Catering

  • Asset Management

  • Floor Plan Management

  • Budget Management and Payables

  • UPS Accounting

  • Document Scanning & Records Retention

  • Office Supply Management

  • Office Moves, Restacks, Refresh

  • Manage Janitorial Vendor

  • Manage Small Parcel Carrier Contract

  • Manage Coffee/Beverage Vendor

  • Mail & Shipping / Receiving

  • Manage Post Office Courier

  • Reception / Lobby Ambassadors

  • Insurance Administration

  • Telephone Operators


Client Challenges:

  • Continue to provide a high-level of responsive, flexible services that directly support core business

  • Support a rapidly evolving and reengineering enterprise with constant real estate migrations, and new business initiatives

  • Provide a “high touch” level of service while reducing operating costs

Our Solution:

Our top-tier professionals, integrated executive leadership and proven service approaches, which led to consistent cost savings and high-end user satisfaction.

  • Realized over $2,500,000 in savings over the last two years from various Facility Services cost savings initiatives

  • Deployed Enterprise Services Management (in other words a National Account Manager) unifying services accountability, reporting, and staff training across the national enterprise

  • Achieved first year savings of over $215,000 through staff efficiencies

  • Realized savings of over $252,000 from consolidations as TMG added non-core administrative service functions

  • Centralized facilities support operations of 11 satellite offices yielding over $65,000 in annual cost savings

  • Reengineered business process work flows to decrease end-to-end time of contracted SLAs and increased quality scoring

Learn More

Get in touch with us to learn more about our Pharma Life Science solutions.