Hats off to Silver Star Award recipient, Carolee Owens, at Altria for showcasing exemplary customer service by going above and beyond to service Altria. Carolee balances a hectic schedule while producing visually appealing designs. She is frequently asked to provide immediate assistance to high profile clients and ensures on-time delivery. As an example, Carolee successfully created thank you cards within 30 minutes for a meeting that was hosted by Altria’s CEO, Marty Barrington. Carolee, you are Where Service Matters!